Overview
UTSA has licensed Adobe Creative Cloud and Adobe Products for Students, Faculty and Staff.
Who can I contact for help with Adobe Products?
Contact Academic Innovation by calling 210-458-4520 Ext 3 or by emailing [email protected]
How to sign into UTSA's Adobe Creative Cloud?
If you are an active UTSA student, faculty or staff you do not need to purchase or share card information to access Adobe Creative Cloud.
There are several sites you can use to log into Adobe, keep in mind that regardless of where you choose to login you should check your Account plan to ensure you have the UTSA enterprise plan.
Navigate to creativecloud.adobe.com and choose Sign in from the top right corner. Next, enter your UTSA email address and select continue. Enter your ABC123 and Passphrase and choose Log in.
Students, if you are not prompted to enter your ABC123 and Passphrase or are unable to login with your [email protected] email, try using [email protected] instead.
Other Adobes sites you can use to login:
Adobe Portfolio
Adobe Express
STUDENTS: How to check you have the UTSA Enterprise Plan
Once logged in, click on your account icon in the top right-hand corner then select 'Manage Account.'
In the section labeled "Your Plan" it should list "Adobe for Enterprise. The University of Texas - San Antonio." If it does not, please log out and login in with your [email protected] email instead.
Is there training for Adobe products?
Academic Innovation also holds training sessions that are available to students and faculty. To see upcoming events visit our:
You can find tutorials for Adobe products on our website and through Adobe's Help Center.
How do I download my Adobe Projects?
Once you are logged in, navigate to the left-hand menu and select Files. Then, Your Files. All documents saved to Adobe Cloud will be located here. If you are unable to find a project, please check your local computer storage, as you may have stored it on your personal computer.
To download your projects, click the three dots underneath the image icon and select Download.
Your files will download to the downloads folder. Check if there are any files saved under your libraries or shared with you that need to be downloaded too.
Resources
For more, review these additional resources:
Support
For support, email [email protected], call 210-458-4520, or book a consultation with our TLDT experts.