UTSA Academic Innovation

Zoom FAQ pt 1

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Overview

Virtual meeting and collaboration tool Zoom is available to all UTSA students, faculty and staff through a university-wide site license.

How do I get a Zoom account?

Zoom is available to all UTSA students, faculty and staff through a university-wide site license. The UTSA Zoom license will provision your UTSA email account with a Higher ED Pro Zoom account.

I only have 40 minutes – how do I get more time?

If you notice that you are limited to only 40 minutes of a Zoom meeting please reach out to Academic Innovation at 210-458- 4520 or Email [email protected].

How do I schedule a Zoom meeting in Canvas?

  1. On the left panel of your course click on the Zoom link.
Box highlighting Zoom link in Canvas

2. Click on "Schedule a New Meeting"

Box highlighting Schedule a New Meeting

3. Schedule your Zoom meeting and click Save.

How can I get a list of participants in my Zoom meeting?

  1. Log into Canvas, go into a course, and click "Zoom" in the left-hand menu
Box highlighting Zoom link in Canvas

2. On Canvas Zoom Dashboard Click Previous Meetings

3. Then Click Report

Box highlighting Previous Meetings

4. Click "Export as CSV File" to download on the meeting you want.

Box highlighting Export as CSV file

5. The downloaded spreadsheet will contain the attendance sheet

How do I access my Zoom recording in Panopto?

Once the Zoom Recording has been stopped and the Zoom meeting has ended you will receive an email from Panopto that your meeting is ready. 

How do I use my Canvas groups in Zoom?

Please note that, as of now, there is no feature available to import Canvas groups directly into Zoom. However, this article will explore alternative methods and best practices for managing groups effectively within both Canvas and Zoom platforms to enhance your overall online teaching experience.

Follow this guide to learn how to create groups in Zoom: How do I create groups/breakout rooms?

Follow this Canvas Guide to create Group Sets in Canvas: How do I add a group set in a course?

Support

For support, email [email protected], call 210-458-4520, or book a consultation with our TLDT experts.

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