Overview
To ensure a seamless and productive online learning experience, students and faculty should meet the following minimum technical requirements. These guidelines ensure compatibility with the university's digital tools, including our Learning Management System (Canvas), video conferencing platforms, and other online resources.
Device Requirements
Please note that the items listed on this page are general requirements. Specific colleges, departments, or programs may have additional technical requirements. Check with your program or instructor for any specialized needs.
| Type | Requirement |
|---|---|
| Operating System | Windows 10 or newer, macOS 13 (Ventura) or newer |
| Memory (RAM) | 8 GB or higher |
| Internet | Functional WiFi adapter |
| Webcam with Microphone | Built-in or external webcam with a microphone is required for video conferencing and virtual proctoring. |
Software Requirements
Web Browser
Recommended Browser Settings
- Enable JavaScript in your browser
- Enable Cookies for UTSA’s Canvas site
- Enable pop-up windows for UTSA’s Canvas site
- Add https://utsa.instructure.com/ as a Trusted Site
Common Software
The following software will be helpful in supporting your online learning experience:
- Microsoft 365: Provides free access to Microsoft Word, Excel, PowerPoint, and more.
- Adobe Acrobat: Use Acrobat to view and edit PDF files. Login with your UTSA Email Address to download for free.
- Zoom - Download the Zoom client if you're participating in online classes/meetings or virtual office hours.
- Antivirus Sofware - UTSA students are offered one free copy of Malwarebytes Premium.
Support
For support, email [email protected], call 210-458-4520, or book a consultation with our TLDT experts.