UT San Antonio Academic Innovation

Zoom FAQs

Updated on

Overview

The following addresses common questions about using Zoom, UTSA’s powerful video conferencing tool. Zoom empowers faculty to communicate effectively with students in fully online, hybrid, or even enhanced in-person course settings. It is free to all UTSA students, faculty, and staff through a university-wide site license. 

Managing Meetings 

How do I get a Zoom account?

Log in to your Zoom account with your myUTSA ID and Passphrase.

All UTSA students, faculty, and staff can use Zoom through a university-wide license. Recordings made with this tool are subject to the university's Student Privacy (FERPA) in Virtual Classrooms and Other Educational Recordings Consent & Release Decision Tree. Please review to ensure student privacy is protected.

The UTSA Zoom license will provision your UTSA email account with a Higher ED Pro Zoom account which includes:

  • Up to 300 participants per meeting session with unlimited time
  • Enhance collaboration with Polling, Breakout Group rooms, and Q&A
  • Session recording and automatic transcription of meeting option for students to learn at their own pace
  • Zoom enabled FERPA compliance and provides 256-bit AES encryption
  • Single sign-on integration - UTSA ID username & password
  • Integration with Blackboard LMS and Panopto video platform

How do I schedule a Zoom meeting in Canvas?

  1. On the left panel of your course click on the Zoom link.
Box highlighting Zoom link in Canvas

2. Click on "Schedule a New Meeting"

Box highlighting Schedule a New Meeting

3. Schedule your Zoom meeting and click Save.

How do I share my screen?

1. Click green icon "Share Screen"

screenshot of zoom screen with box over "share screen" option

2. Select which window you would like to share

screenshot of zoom screen with box over "screen 1" option and Share Option

3. Click Share

4. To stop sharing click the red "Stop Share" button

screenshot of zoom screen with box over "stop share" option

How do I share my audio?

In your Zoom meeting click "Share Screen"

Box highlighting over Share Screen

In the following window:

  1. Click checkbox next to "Share Sound"
  2. Click on the screen you are wanting to share
  3. Click Share
Box 1 highlighting Share Sound box 2 highlighting choosen screen

How do I mute participants?

You can mute all participants that are already in the meeting as well as new participants joining the meeting.

1. Select Manage Participants

2. Select Mute All (NOTE: Muting all participants upon entry is recommended as a best practice.)

Box 1 highlighting Manage Participants, box 2 highlighting Mute All

3. You will be prompted to Allow participants to unmute themselves. Uncheck the box to maintain control of mute functions in the meeting. Clicking Continue will mute all current and new participants.

Image confirming to mute all participants

How do I get more than 40 minutes for my Zoom meetings?

If you notice that you are limited to only 40 minutes of a Zoom meeting please reach out to Academic Innovation at 210-458- 4520 or Email [email protected].

How do I use my Canvas groups in Zoom?

NOTE: As of now, there is no feature available to import Canvas groups directly into Zoom. However, this article will explore alternative methods and best practices for managing groups effectively within both Canvas and Zoom platforms to enhance your overall online teaching experience.

For more information, review:

How do I create breakout rooms?

  1. Click "More" on your Zoom meeting then click "Breakout Rooms"
Box 1 highlighting More, Box 2 highlighting Breakout Rooms
  1. Select the number of rooms you would like and we option you would like your participants to be assigned to a room.
  2. Select how you want your breakout rooms to be assigned.
  3. Click create
Image of steps to create breakout rooms

4. Click "Open All Rooms"

Box highlighting open all rooms

How do I end a meeting?

  1. When you are ready to end your meting click the red "End" button on the lower left of the Zoom meeting
Box highlighting End

2. Click "End Meeting for All"

Box highlighting End Meeting for All

Post-Meeting & Technical Support 

How can I get a list of participants in my Zoom meeting?

  1. Log into Canvas, go into a course, and click "Zoom" in the left-hand menu
Box highlighting Zoom link in Canvas

2. On Canvas Zoom Dashboard Click Previous Meetings

3. Then Click Report

Box highlighting Previous Meetings

4. Click "Export as CSV File" to download on the meeting you want.

Box highlighting Export as CSV file

5. The downloaded spreadsheet will contain the attendance sheet

How do I access my Zoom recording in Panopto?

Once the Zoom Recording has been stopped and the Zoom meeting has ended you will receive an email from Panopto that your meeting is ready. 

NOTE: All classroom recordings are considered educational records under FERPA. To ensure compliance, we highly recommend reviewing the UT San Antonio Student Privacy (FERPA) in Virtual Classrooms and Other Educational Recordings Consent & Release Decision Tree.

Support

For support, email [email protected], call 210-458-4520, or book a consultation with our TLDT experts.

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