Overview
Welcome to UT San Antonio’s New Adobe Access Experience! Below, you’ll find answers to the questions you need to get started.
- What are the different Adobe access options available?
- Who can access Adobe tools at UT San Antonio?
- How do I activate my Adobe access?
- I have multiple roles at UT San Antonio. Which one do I pick?
- How do I know which access level is right for me?
- Can I change my access level after activation?
- Can I install these tools on my personal computer?
- Do I get Adobe Acrobat Pro if I select Creative Cloud?
- Will my Creative Cloud files be deleted if I don’t have active access?
- How can I download my Adobe cloud files or projects if I no longer need Adobe access?
- Who can I contact for help with activation or Adobe tools?
What are the different Adobe access options available?
Available Adobe access options depend on your role at UT San Antonio:
Students can activate access to Adobe Express (which also includes Photoshop Express and Premiere Rush) or the full Adobe Creative Cloud suite.
Faculty and Staff can activate access to Adobe Express (which also includes Photoshop Express and Premiere Rush), Adobe Acrobat Pro, or the full Adobe Creative Cloud suite.
You can choose the option that best fits your needs during activation, and you may update your selection later if your needs change.
Who can access Adobe tools at UT San Antonio?
All current UT San Antonio students with an @my.utsa.edu email, or faculty and staff with an @utsa.edu email, can access Adobe tools at no cost. Students will only have access while they are actively enrolled for the current semester.
How do I activate my Adobe access?
To activate your Adobe access, click the “Activate Your Adobe Access” link above. Be sure to sign in with your student email ([email protected]) if you’re a student, or your employee email ([email protected]) if you’re faculty or staff member.
For step-by-step instructions, please visit our How to Activate Your Adobe Access guide.
I have multiple roles at UT San Antonio. Which one do I pick?
Choose the role that best reflects your primary affiliation. If you’re a student or student employee, select Student, even if you’re using Adobe for your on-campus job. Only select Faculty or Staff if you are in a full-time or part-time faculty or staff position.
How do I know which access level is right for me?
If you’re not sure which option you need, we recommend starting with Adobe Express. It’s quick to learn, works entirely in your browser, and includes many popular tools for creating and editing graphics, documents, and videos. Choose Acrobat Pro (faculty/staff only) if your main work involves editing or combining PDFs. Select Creative Cloud if you regularly use multiple desktop Adobe applications like Photoshop, Illustrator, or Premiere Pro.
Can I change my access level after activation?
Yes! You can return to the Adobe Activation Website at any time to update your access level.
Can I install these tools on my personal computer?
Yes! Your Adobe account allows you to install apps on your UT San Antonio or personal devices, but you may only be signed in to two devices at the same time.
Do I get Adobe Acrobat Pro if I select Creative Cloud?
Yes! Adobe Acrobat Pro is automatically included when you select Creative Cloud.
Will my Creative Cloud files be deleted if I don’t have active access?
No, your files won’t be deleted. However, you won’t be able to access them until you reactivate your Adobe access.
How can I download my Adobe cloud files or projects if I no longer need Adobe access?
If you no longer need Adobe access, we recommend downloading your cloud files and projects in advance. The steps vary depending on the Adobe tool you use as each have their own download process. Visit the Adobe Help Center for your specific Adobe tool for instructions.
Resources
For more information, please review these additional resources:
Support
For support, email [email protected], call 210-458-4520, or book a consultation with our TLDT experts.
