UT San Antonio Academic Innovation

SoftChalk to CourseArc Transition FAQs (Faculty)

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General Overview

Why is SoftChalk being replaced? 

CourseArc was selected to provide a more modern, accessible content authoring experience. It is a fully web-based platform, allowing you to create and update content from anywhere without the need for additional software. CourseArc was also built with accessibility in mind, including features that help ensure content meets accessibility standards from the start. For example, it can automatically generate accessible versions of interactive activities, helping reduce the need for manual remediation.

In addition, CourseArc offers a wider range of content components, such as interactive charts, structured content blocks, and flexible layout options, giving you more ways to design engaging and dynamic learning experiences. This transition supports a more consistent and accessible learning experience for students while giving you flexible tools to design and update course content.

What are my options for migrating my SoftChalk content? 

You have three options:

When do I need to complete my migration? 

We recommend completing your migration before August 30, 2026, when SoftChalk Cloud will no longer be available.

What happens after August 30, 2026? 

SoftChalk Cloud will no longer be accessible. You will not be able to view or retrieve your content after this date unless you have downloaded a copy.

Content & Functionality

Will my SoftChalk content transfer exactly as-is? 

Not always. While core content such as text, images, and structure can be recreated, some interactive elements may not have a direct equivalent in CourseArc and may need to be adapted.

To help guide this process, you can refer to the SoftChalk to CourseArc Activity Crosswalk, which outlines how common SoftChalk activities translate into CourseArc and provides suggested alternatives where needed.

What should I expect to review after migration? 

After your content has been migrated or rebuilt in CourseArc, you should plan to review both the structure of your materials and how they can be enhanced using CourseArc’s features.

If your content was migrated by Academic Innovation, it’s important to note that the migration is a content transfer process, not an instructional redesign. The goal is to move your existing content into CourseArc, while preserving as much of the original structure and intent as possible.

Your review is an opportunity to refine and enhance your content using CourseArc’s capabilities.

Accessibility

Do I need to update my content for accessibility? 

Yes, while CourseArc is designed with accessibility in mind, you are responsible for reviewing your content and ensuring it meets accessibility standards before publishing.

Getting Started

How do I get access to CourseArc? 

You can request access using the CourseArc request form. Once your account is created, you’ll receive a confirmation and can begin building or migrating content.

Is training available? 

Yes, a schedule of upcoming trainings can be found on the Faculty Center Events Calendar. The following training offerings are available:

  • CourseArc Level 1: Building Your First Lesson - This session will introduce participants to CourseArc as a tool for creating accessible, engaging learning content. Participants will explore core features, build a basic lesson, and understand when CourseArc is most effective within a course.
  • CourseArc Level 2: Designing Engaging Course Content - This session focuses on helping participants use CourseArc to design interactive, accessible learning experiences. Participants will explore engagement strategies and apply accessibility principles through purposeful interactions.

Support 

For support, email [email protected], call 210-458-4520, or book a consultation with our TLDT experts.

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