Prepare Your SoftChalk Content for CourseArc Migration

Overview

To support a smooth transition from SoftChalk to CourseArc, please use the steps below to organize and share your SoftChalk Cloud content. Clear folder organization helps the migration team quickly locate your lessons and migrate them accurately.

Step 1: Create a Main Folder with Your Name and abc123
Step 2: Create a Folder for Each Course
Step 3: Move Lessons into the Appropriate Course Folders
Step 4: Share the Main Folderwith Academic Innovation
Step 5: Submit Your Migration Request

Step 1: Create a Main Folder with Your Name and abc123

Log in to SoftChalk Cloud.

Go to My Content, then select Lessons.

Under “My Content,” the “Lessons” tab is highlighted with a red outline and labeled with a step indicator “1.”

In the left Actions menu, select Create Folder.

In the left-side Actions panel, the “Create Folder” button is outlined in red and labeled with a step indicator “1.”

In the Create Folder pop-up window, name the folder using your first and last name and abc123 (for example, Joe Smith (abc123) ), click Confirm.

A “Create Folder” dialog shows a text field with the name “Rowdy Roadrunner (abc123)” marked as step 1, and the “Confirm” button marked as step 2.

This folder will serve as the main (top-level) location for all courses included in the migration.

Step 2: Create a Folder for Each Course

Open the main folder you created with your name and abc123.
Following the steps in Step 1, create a folder for each course that contains SoftChalk lessons. Name each course folder using a consistent format, such as SPRT 1013: The History of Rowdy.

Inside the “Rowdy Roadrunner (abc123)” folder, a table lists one item titled “SPRT 1013: The History of Rowdy.”

Step 3: Move Lessons into the Appropriate Course Folders

Navigate to a Lesson that would be associated with one of your courses.

Click on the Move icon on the right-hand side.

In the lesson list, the “Move” button on the right side of the “Session 1” row is highlighted and labeled with step indicator “1.”

Tip: You can move multiple lessons at once by clicking on the checkboxes to the left of the lesson title, and then selecting Move from the top of the list.

Three lesson items are selected using checkboxes (step 1), and the “Move” button at the top is highlighted as step 2.

From the pop-up box, locate the Course Folder associated with the lesson(s), and select Move Here.

In the move dialog, the “Move Here” button is highlighted and labeled with step indicator “1.”

Continue this step until all lessons have been moved to the appropriate course folders.

Step 4: Share the Main Folder with Academic Innovation

Locate your main folder, with your name and abc123, and click on the Share icon on the right-hand side.

In the Lessons list, the share icon on the right side of the “Rowdy Roadrunner (abc123)” folder is highlighted and labeled with step indicator “1.”

Using the "search for users by their name or username" field, enter: coursearc.migration
After a few seconds, select the Migration, CourseArc (coursearc.migration) account to add it to the "Sharing with" box.
Click Save.

In the sharing dialog, a username is entered in the search field (step 1), a matching user result is selected (step 2), and the “Save” button is highlighted as step 3.

Step 5: Submit Your Migration Request

Navigate to the SoftChalk Cloud to CourseArc Migration Request form.
Select your appropriate CourseArc Access option.

A dropdown field labeled “Do you already have CourseArc access” is expanded, showing options including “Yes, I already have CourseArc access,” “No, I need CourseArc access,” and “Not sure.”

In the content migration box, enter: SoftChalk Content has been shared with coursearc.migration.

A form field labeled “Please list the link(s) to the SoftChalk content you want migrated” includes text that the SoftChalk content has been shared.

Confirm the Course Names that need to be migrated.

A form field labeled “Please list the course(s) associated with the links above” includes instructions and an example, with a course entry shown below.

Enter any additional comments, if needed, and click Submit. You will receive a confirmation email and a ticket number for this request. All future communication regarding this request will be shared via this ticket. You can view the latest status and comments by visiting the ServiceNow My Portal.

Resources

SoftChalk to CourseArc Transition Guide

Support

For support, email [email protected], call 210-458-4520, or book a consultation with our TLDT experts.

Heading anchor Overview

Heading anchor Step 1: Create a Main Folder with Your Name and abc123

Heading anchor Step 2: Create a Folder for Each Course

Heading anchor Step 3: Move Lessons into the Appropriate Course Folders

Heading anchor Step 4: Share the Main Folder with Academic Innovation

Heading anchor Step 5: Submit Your Migration Request

Heading anchor Resources

Heading anchor Support

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